Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following types of personal information:

• Name, address, phone number, and email address
• Date of birth and Social Security number
• Medicare number and current coverage information
• Health information relevant to plan selection
• Current medications and healthcare providers
• Financial information necessary for enrollment

Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Click patterns and navigation data

2. How We Use Your Information

InsureMedy uses your information for the following purposes:

• Plan Recommendations: To provide personalized Medicare plan options that fit your healthcare needs and budget
• Enrollment Services: To process your enrollment applications with insurance carriers
• Customer Support: To respond to your inquiries and provide ongoing assistance
• Communication: To send important updates about your coverage, enrollment periods, and service notifications
• Service Improvement: To analyze usage patterns and enhance our website and services
• Legal Compliance: To comply with applicable laws, regulations, and industry standards

3. Information Sharing and Disclosure

Authorized Third Parties

We may share your information with:

• Insurance Carriers: To process your enrollment and maintain your coverage
• Healthcare Providers: When necessary to verify network participation or coverage details
• Service Providers: Third-party vendors who assist with our operations, such as technology providers and customer support services
• Legal Authorities: When required by law, regulation, or legal process

Data Security

All third parties with access to your information are contractually obligated to maintain its confidentiality and security. They may only use your information for the specific purposes we authorize.

4. Data Security Measures

We implement comprehensive security measures to protect your personal information:

• Industry-standard encryption for data transmission and storage
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security protocols
• Multi-factor authentication for account access
• Compliance with HIPAA regulations where applicable

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We continuously work to enhance our security measures.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your information in a portable format
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

We do not sell personal information as defined by the CCPA. For more information about your California privacy rights, please contact us.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Phone: +1 (908) 264-3114
• Email: [email protected]
• Address: 20 Commerce Drive Cranford NJ 07016